Facilities and Operations Technician I – Administration
The mission of the Allen Institute is to understand the principles that govern life and to advance health. Our creative and multi-dimensional teams focus on answering some of the biggest questions in bioscience. We accelerate foundational research, catalyze bold ideas, develop tools and models, and openly share our science to make a broad, transformational impact on the world.
The mission of the Allen Institute Administration team is to provide support and structure to the scientific divisions. Coinciding with the team science approach, administration helps facilitate team learning and the institute’s overall mission.
We seek an entry-level technician to become a core contributor to our Building Services Team. The Facilities and Operations Technician I position is responsible for day-to-day operations and work order resolution for multiple buildings and floors headquartered in South Lake Union. The facilities are a combination of labs and office spaces with approximately 1000 occupants. The Building Services Team strategically supports the organizational needs while providing a high level of customer service and satisfaction for the end-users.
At the Allen Institute, we believe that science is for everyone – and should be open to everyone. We are dedicated to combating biases and reducing barriers to STEM careers more broadly.
We also believe that science is better when it includes different perspectives and voices. We strive to make the Allen Institute a place where everyone feels like they belong and are empowered to do their best work in a supportive environment.
We are an equal-opportunity employer and strongly encourage people from all backgrounds to apply for our open positions.
Essential Functions
Meeting and Event Setup
- Transport, set up, rearrange, and reset tables, chairs, lecterns, and other furnishings to meet the specifications of scheduled meetings and events
- Work with event organizers to understand layout and setup needs, ensuring specifications are met
- Ensure all furniture setups comply with safety standards and room capacity guidelines
- Conduct final walk-throughs before events, making adjustments as necessary
- Use proper lifting techniques and equipment (e.g., dollies, hand trucks) to safely handle heavy items, team lifting anything over 30 lbs
- Dismantle and reassemble furniture as needed, adhering to safety guidelines and manufacturers' instructions
- Organize and manage the storage of furniture and event materials, optimizing storage space
Transport and Equipment Handling
- Operate Institute-owned vehicles to transport employees and equipment
- Coordinate with research staff for scheduled, specialized pick-ups as needed
- Ensure timely delivery of supplies and equipment to labs
Safety and Maintenance
- Follow all safety guidelines for handling heavy objects and setting up equipment to prevent injuries and property damage
- Regularly inspect equipment and furniture to ensure they are in safe, functional condition; report any damaged or faulty items
- Maintain a clean and organized workspace, especially in frequently used storage and staging areas
Customer Service and Communication
- Interact professionally with other employees, event organizers, and team members, responding promptly to requests and setup changes
- Address issues or last-minute adjustments calmly and efficiently
- Offer support to clients, including assistance with AV setup and guidance to event spaces
Administrative and Record Keeping
- Keep accurate records of event setups and breakdowns, tracking inventory and equipment usage
- Update software tools (e.g., Service Now) to log setups, damages, and inventory movements
- Coordinate with facilities or events teams to schedule setups and teardowns, minimizing disruption
Other Duties as Assigned
- Assist with additional facilities-related tasks, including minor repairs, cleaning, and space organization
- Provide support during emergencies, such as evacuations or urgent event needs
Required Education and Experience
- High school diploma or equivalent
- Must have a valid WA State Driver License, with driving history free from infractions
- Demonstrated experience using standard hand tools and power tools
- Proficiency with Microsoft Word, Outlook, Excel, and Work Order Management System
Preferred Education and Experience
- 1-3 years’ experience in commercial, laboratory or industrial facility with increasing responsibility in operations and maintenance
- Excellent communication, organizational and record-keeping skills
- Willing to multitask, learn and train on new techniques
- Proficiency with Microsoft Word, Outlook, Excel, and Service Now Work Order Management System
Work Environment
- Office spaces
- May enter laboratory environment, including potential exposure to lasers, biohazards
- Warehouse spaces
- Data Center
- Occasional travel to offsite warehouse or other locations
Physical Demands
- Ability to work at heights and from ladders
- Regularly lift and move up to 30 pounds
- Ability to regularly walk, reach with hands and arms, stoop, kneel, crouch or crawl, climb ladders
Position Type/Expected Hours of Work
- This role is currently working onsite and is expected to work onsite for the majority of working hours. The primary work location for this role is 615 Westlake Ave N., with the flexibility to work remotely on a limited basis.
- Possibility of rotating evening and weekend on-call coverage
Annualized Salary Range
* Final salary depends on the required education for the role, experience, level of skills relevant to the role, and work location, where applicable.
Benefits
- Employees (and their families) are eligible to enroll in benefits per eligibility rules outlined in the Allen Institute’s Benefits Guide. These benefits include medical, dental, vision, and basic life insurance. Employees are also eligible to enroll in the Allen Institute’s 401k plan. Paid time off is also available as outlined in the Allen Institutes Benefits Guide. Details on the Allen Institute’s benefits offering are located at the following link to the Benefits Guide: https://alleninstitute.org/careers/benefits.
It is the policy of the Allen Institute to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Allen Institute will provide reasonable accommodations for qualified individuals with disabilities.