Data Specialist, CRM – Office of Science & Innovation

The mission of the Allen Institute is to unlock the complexities of bioscience and advance our knowledge to improve human health. Using an open science, multi-scale, team-oriented approach, the Allen Institute focuses on accelerating foundational research, developing standards and models, and cultivating new ideas to make a broad, transformational impact on science.

The mission of the Allen Institute administration team is to provide support and structure to the scientific divisions. Coinciding with the team science approach, administration helps facilitate team learning and the overall mission of the institute. The Office of Science and Innovation (OSI) works to drive strategic and operational solutions to promote innovation and partnerships within and beyond Allen Institute research programs.

The Data Specialist will support the Senior Applications Administrator, CRM, and will serve the Allen Institute as a whole, being key in supporting the Philanthropy, Communications, and Innovation teams as well as the Office of the President. The Data Specialist will be instrumental in inputting detailed email, events, and biographical data into our growing database systems. This role requires expertise in database hygiene best practices and a continuous aim to optimize current data management processes and procedures. This is a part-time (0.5FTE) limited-term position beginning by January 6, 2025, and ending December 10, 2025.

The Allen Institute believes that team science significantly benefits from the participation of diverse voices, experiences, and backgrounds. High-quality science can only be produced when it includes different perspectives. We are committed to increasing diversity across every team and encourage people from all backgrounds to apply for this role.

Essential Functions

• Perform routine data entry and maintenance, including audits and syncing updated constituent data to ensure data integrity and accuracy
• Maintain constituent records
• Handle Smartsheet customer service requests
• Troubleshoot customer technical needs
• Generate reports for stakeholders and leadership as needed
• Manage, generate, and produce constituent lists for fundraising, special events, and communications activities
• Manage, update, and report on gifts and event registration fees
• Maintain confidentiality of all sensitive materials and information
• Undertake special project assignments, ranging from database cleanup to data appends.
• Other related duties, as assigned

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

Required Education and Experience

• High School diploma or equivalent
• 2 years minimum of experience in Raiser’s Edge NXT or equivalent transactional CRM
• Advanced Microsoft 365 Office applications – Excel, Word, PowerPoint, SharePoint, Teams, and Outlook
• Proficiency in SharePoint, Smartsheet, Microsoft Teams and Zoom

Preferred Education and Experience

• Follow standardized procedures and processes
• Work independently with a high degree of accuracy, productivity, and consistency while prioritizing workload
• Communicate clearly and concisely, both orally and in writing
• Strong attention to detail and high data integrity standards
• Desire to learn new skills
• Actively participate in meetings
• Strong customer service skills
• Ability to handle confidential and sensitive information
• Able to act in accordance with Allen Institute values as outlined in the Code of Conduct

Physical Demands

• Sitting, standing and/or walking for up to 8 hours per day
• Fine motor movements in fingers/hands to operate computers and other office equipment

Position Type/Expected Hours of Work

• Occasional evening and weekend hours as needed
• This role is currently able to work both remotely and onsite in a hybrid work environment. We are a Washington State employer, and the primary work location for all Allen Institute employees is 615 Westlake Ave N.; any remote work must be performed in Washington State

Additional Comments

• *Please note, this opportunity does not sponsor work visas*

Annualized Salary Range

• $43,000 - $48,750*

* Final salary depends on the required education for the role, experience, level of skills relevant to the role, and work location, where applicable.

Benefits

• Employees (and their families) are eligible to enroll in benefits per eligibility rules outlined in the Allen Institute’s Benefits Guide. These benefits include medical, dental, vision, and basic life insurance. Employees are also eligible to enroll in the Allen Institute’s 401k plan. Paid time off is also available as outlined in the Allen Institutes Benefits Guide. Details on the Allen Institute’s benefits offering are located at the following link to the Benefits Guide: https://alleninstitute.org/careers/benefits.

It is the policy of the Allen Institute to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Allen Institute will provide reasonable accommodations for qualified individuals with disabilities.